Exchanges and Returns

RETURNS AND EXCHANGES

You can return any product purchased at the ALICOURO Online store, within 14 days after the day you received your order.

The product must be in the same conditions as when it was delivered. ALICOURO does not accept returns of personalized or custom-made items.

You can exchange an item within 14 days* after receiving the order.

The return is free of charge in a store/physical space. Or online, in which the return shipment is the responsibility of the USER.

In the case of sending an product, the address is:

ALICOURO
Instituto Empresarial do Tâmega,
Edificio Mercurio Fração AC, box E12
4600-758 Amarante
Portugal