Priority Support via WhatsApp
To ensure faster and more effective assistance with orders, we provide a virtual assistant on WhatsApp, accessible through the button located at the bottom right corner of our website.
How to get help:
Click the WhatsApp button at the bottom right.
When starting the conversation, type the following command:
“I want to speak with a human about order #XXXXX”
(replace #XXXXX with your order number).Your request will be automatically forwarded to the person responsible for your process, ensuring a faster and more direct response.
Benefits of WhatsApp support
Faster responses and priority tracking
Automatic routing to the person responsible for your order
Simple, practical, and centralized communication
